Platform as a service responsibilities

Platform as a service responsibilities
Platform as a service responsibilities

Platform as a Service (PaaS) has revolutionized the way in which companies and companies develop, deploy and manage applications.

PaaS is an all-in-one platform that can be built on, you can test and deploy applications and reduce the time and cost of application develop.

For the PaaS provider, however, with this level of convenience and efficiency comes an additional level of responsibility.

Knowing the responsibilities of your PaaS provider is critical to making an informed decision about your platform choice.

In addition to providing the tools and resources to build and deliver applications, the PaaS solution ensures that your applications are secure, reliable and scalable in the long term.

PaaS solution not only provides the tools and resources to build and deploy applications, but also guarantees the security, reliability and scalability of your applications over time.

In this blog post, we’ll take a closer look at Platform as a service responsibilities. We’ll explore the different roles and tasks that PaaS providers are expected to perform.

From infrastructure management to data security, you’ll find everything you need to know about running PaaS.

Whether you’re an experienced IT professional or just entering the industry, this article is sure to give you a valuable glimpse into the PaaS world.

So, grab yourself a cup of coffee and get ready to learn about the responsibilities of PaaS!

Platform as a service customer responsibilities

1. Manage the infrastructure

A PaaS provider focus on to provide and maintain the hardware and software infrastructure which is required to deploy and run applications, including servers, storage and networking resources.

To do so, the infrastructure must be secure, reliable and scalable, and must meet the needs of the applications deployed on the platform.

Manage and maintain the operating system, middleware, and runtime environment required to run and deploy applications. This includes keeping these components updated and patched to ensure security and performance.

PaaS provider does this, not the customer.

2. Development of the applications

It is the customer responsibility to develop the application using the tools and platforms supplied by the vendor.

Include code writing, testing and troubleshooting, and integration with other systems and services.

Provision of development tools and services, such as integrated development environments (IDE), code repositories.

PaaS provider also offer deployment tools and services that facilitate the implementation and extension of applications.

Ensure test and staging environments to test your applications before deploying them to production.

3. Manage the Data

A customer responsibility that must manage its own application data, which includes its storage and security.

Delivery of data storage and management services, such as databases, data warehousing and data analysis, include SQL and NoSQL databases, cache services offered by PaaS provider.

Selection of appropriate data stores is customer job, e.g. the configuration of access controls to ensure that only authorized users can access data.

Aim to ensure that application data is stored securely and can be easily accessed when needed.

Platform as a Service also focuses on the protection of your data, for example by providing its own back-up tools.

4. Make it Secure

For PaaS providers, security is a key responsibility.

They need to provide a secure platform on which to deploy and run applications, including firewalls, intrusion detection and prevention systems, and security monitoring and reporting.

Goal is to keep applications and data secure against cyberthreats and intrusion.

Customer should Implement security features such as encryption, authentication and access control to protect applications and data.

5. Regulatory compliance

PaaS providers need to ensure that the platform and the way it operates are in compliance with relevant regulations and standards, such as security and data protection regulations.

As part of this, the platform and its services are regularly audited for compliance with the necessary standards.

Customer need to make sure that applications and data are compliant with the relevant regulations and standards, such as data protection laws.

6. Monitor and manage

It is the responsibility of the customer to monitor the performance of applications and to ensure that are working properly.

Use PaaS provider tools to troubleshoot problems and provide routine maintenance and updates when necessary.

Like monitoring and logging tools that allow your developers to track the performance and usage of applications.

7. Licensing and cost of ownership

Customer must manage the cost of using the PaaS platform, including software license’s, storage and other services.

Understand your PaaS provider pricing and licensing model and budget accordingly.

8. Customer support

PaaS providers are required to provide technical support and assistance to customers for any issues related to the platform and the services it provides.

This includes answering customer ask, providing training and resources, and resolving technical issues.

PaaS roles and responsibilities

  • Deliver and maintain the hardware and software infrastructure required to deploy and run applications.

  • Tools and services for developing, testing and deploying applications.

  • Offer a set of management tools and infrastructure to manage the day-to-day operations of applications, including performance monitoring, scaling and security.

  • Databases and other tools for storing and managing application data.

  • Secure application deployment and execution platform, including security monitoring and reporting.

  • Assurance of compliance with relevant regulations and standards.

  • Technical and customer support.

Time to move to PaaS Cloud

Platform as a service is the perfect choice for cloud-developed applications where speed to market is critical.

With its programmatic capabilities, the service is attractive to cloud architects and developers because it reduces the need to manage the underlying operating system or infrastructure.


Customer is responsible for developing, managing and maintaining the application, its data and integration with other systems.

PaaS provider is responsible for providing the infrastructure and services required to run the application and for managing the administration tasks of the operating system.

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